--- title: "Customer Communication Templates That Get Tips - DoorDash Driver Hub | SideHustlr" description: "I started using text templates and my ratings went up significantly. When I arrive at restaurant: Hi! Picking up your order now. When leaving: On my way..." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "DiscussionForumPosting", "@id": "https://sidehustlr.ai/forum/doordash-driver/customer-communication-templates-that-get-tips-dd000001", "url": "https://sidehustlr.ai/forum/doordash-driver/customer-communication-templates-that-get-tips-dd000001", "headline": "Customer Communication Templates That Get Tips", "text": "I started using text templates and my ratings went up significantly. When I arrive at restaurant: Hi! Picking up your order now. When leaving: On my way! After dropoff: Thank you! Enjoy your meal! Small touches make a difference.", "datePublished": "2026-01-07T23:31:23.821952+00:00", "dateModified": "2026-01-07T23:32:16.655688+00:00", "inLanguage": "en", "author": { "@type": "Person", "name": "SpeedyCarlos", "url": "https://sidehustlr.ai/u/SpeedyCarlos" }, "interactionStatistic": [ { "@type": "InteractionCounter", "interactionType": "https://schema.org/LikeAction", "userInteractionCount": 35 }, { "@type": "InteractionCounter", "interactionType": "https://schema.org/CommentAction", "userInteractionCount": 2 } ], "isPartOf": { "@type": "DiscussionForum", "name": "DoorDash Driver Community Hub", "url": "https://sidehustlr.ai/hub/doordash-driver" }, "mainEntityOfPage": { "@type": "WebPage", "@id": "https://sidehustlr.ai/forum/doordash-driver/customer-communication-templates-that-get-tips-dd000001" }, "publisher": { "@type": "Organization", "name": "SideHustlr", "url": "https://sidehustlr.ai" }, "image": "https://auwlwdihpyweqjalfitu.supabase.co/storage/v1/object/public/side-hustle-logos/yt7phc0czgp-1765246491225.png", "commentCount": 2, "comment": [ { "@type": "Comment", "@id": "https://sidehustlr.ai/forum/doordash-driver/customer-communication-templates-that-get-tips-dd000001#comment-db717236-c173-45d1-a2bc-4872fd935972", "text": "These templates are great! I also add the restaurant name: Hi! Just picked up your order from [Restaurant]. Heading your way now! Makes it personal and customers appreciate knowing exactly where their food is coming from.", "datePublished": "2026-01-07T23:32:16.655688+00:00", "author": { "@type": "Person", "name": "MidnightDasher", "url": "https://sidehustlr.ai/u/MidnightDasher" }, "interactionStatistic": [ { "@type": "InteractionCounter", "interactionType": "https://schema.org/LikeAction", "userInteractionCount": 11 } ] }, { "@type": "Comment", "@id": "https://sidehustlr.ai/forum/doordash-driver/customer-communication-templates-that-get-tips-dd000001#comment-50c31143-7bfe-4e79-bdac-3c28b82cc812", "text": "Pro tip: save these as text replacements on your phone. I type otw1 and it auto-expands to my full message. Saves so much time, especially when you're parked and can quickly send updates with one hand.", "datePublished": "2026-01-07T23:32:16.655688+00:00", "author": { "@type": "Person", "name": "TipTopTina", "url": "https://sidehustlr.ai/u/TipTopTina" }, "interactionStatistic": [ { "@type": "InteractionCounter", "interactionType": "https://schema.org/LikeAction", "userInteractionCount": 16 } ] } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sidehustlr.ai/" }, { "@type": "ListItem", "position": 2, "name": "Hustle Hubs", "item": "https://sidehustlr.ai/hustle-hubs" }, { "@type": "ListItem", "position": 3, "name": "DoorDash Driver Community", "item": "https://sidehustlr.ai/hub/doordash-driver" }, { "@type": "ListItem", "position": 4, "name": "Customer Communication Templates That Get Tips" } ] } ] --- [$ Earn as a mentor](/become-a-mentor)[How it works](/how-it-works) [![SideHustlr - Earn more. Stress less.](/SideHustlr-Logo.png)](/) [Take the Quiz](/quiz)[Sign In](/auth) Toggle menu [![SideHustlr - Earn more. Stress less.](/SideHustlr-Logo.png)](/)[Sign In](/auth) 1. [Home ](/) 2. [Hustle Hubs](/hustle-hubs) 3. [DoorDash Driver](/hub/doordash-driver) 4. Customer Communication Templates That Get Tips DoorDash Driver · tips # Customer Communication Templates That Get Tips ![SpeedyCarlos](https://api.dicebear.com/7.x/avataaars/svg?seed=SpeedyCarlos) SpeedyCarlos 8 months ago I started using text templates and my ratings went up significantly. When I arrive at restaurant: Hi! Picking up your order now. When leaving: On my way! After dropoff: Thank you! Enjoy your meal! Small touches make a difference. 2 replies 35 ## Replies (2) ![MidnightDasher](https://api.dicebear.com/7.x/avataaars/svg?seed=MidnightDasher) MidnightDasher · 8 months ago These templates are great! I also add the restaurant name: Hi! Just picked up your order from \[Restaurant\]. Heading your way now! Makes it personal and customers appreciate knowing exactly where their food is coming from. 11 ![TipTopTina](https://api.dicebear.com/7.x/avataaars/svg?seed=TipTopTina) TipTopTina · 8 months ago Pro tip: save these as text replacements on your phone. I type otw1 and it auto-expands to my full message. Saves so much time, especially when you're parked and can quickly send updates with one hand. 16 Login to join the discussion Login to Reply [![SideHustlr - Earn more. 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