Instacart·
newbie
Got deactivated after one low rating, is that normal?
DE
devon_ruiz
about 1 hour ago
Had one customer give me a low rating over an out-of-stock item that genuinely wasn't my fault, and my account got flagged for review shortly after. Feels like a really thin margin for error. Is this a common experience or did I just get unlucky?
4 replies
Replies (4)
OR
ordinary_pete·about 1 hour ago
Usually it takes a pattern of low ratings, not just one, unless something else was also going on with the account. Did you have other flags before this?
BR
brookeonabudget·about 1 hour ago
One bad rating alone shouldn't do it in my experience, I've had a couple low ones over 8 months with no issue.
T_
t_nguyen·about 1 hour ago
Worth appealing if you genuinely think it wasn't your fault, the support process is slow but it does work sometimes.
MA
marisol_k·about 1 hour ago
This is honestly one of the bigger downsides of this hustle, the rating system doesn't always account for stuff outside your control.
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